On My Couch Episode 27 – Tracy Atherton

In this episode we are joined by Tracy Atherton, a respected leader and innovator in the hospitality industry.

Tracy brings a wealth of experience from her dynamic career, spanning leadership roles across some of the most unique brands in the sector. In this conversation, we explore the emerging trends shaping hospitality today—from the evolution of guest expectations and the rise of technology, to sustainability, culture, and leadership.

We’ll also dive into Tracy’s personal career journey—the lessons she’s learned, the challenges she’s navigated, and the insights that continue to inspire her work.

This is an episode for anyone interested in the future of hospitality and in hearing from a leader who has walked the path, influenced change, and continues to shape the industry’s direction.

More On My Couch

On My Couch Episode 35 – Annie Smits & Bill Mithen

In this episode of On My Couch, Sue and I are joined by Annie Smits and Bill Mithen, Co-CEOs of Neighbourhood Economics. Together Annie & Bill are exploring how stronger communities can be built through place-based thinking, collaboration and a shared sense of purpose – they are re-thinking neighborhood economics as our current model is clearly not working for us all!

On My Couch Episode 34 – Edmond Krecsik

Edmond Krecsik from RK Commercial joined us recently for an engaging conversation about leadership, commercial property and the evolving retail landscape. Edmond shares his personal career journey, insights from working with retail and commercial assets, and his perspective on the opportunities and challenges shaping the industry today.

On My Couch Episode 33 – Claire Gemes

In this episode of On My Couch, Sue O’Malley and I sit down with Claire Gemes to explore her journey from accountant to luxury retreat owner and what it really takes to create a truly premium experience in a regional destination.

On My Couch Episode 32 – Trevor Dill

In this latest episode of On My Couch, Sue & I sit down with Trevor Dill, a highly respected leader with deep experience across retail and retail property and new Senior Associate at OMC Group!

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